New: Live Chat. More and more, web visitors are interested in "IM" help, and the new Live Help feature at easyonhold.com will provide a quick and easy interface for chatting with Easy On Hold staff.
New: Folder hierarchy. With a growing site with an increasing quantity of helpful pages, we have integrated a new navigation system that takes you into categories, such as products and services, how music on hold works, and samples. within products and services you'll find groups such as music on hold, on hold equipment and voice recordings.
New: Samples by industry. We've added a sample player that lets users browse industry categories, then select actual Easy On Hold productions for auditioning. This will let visitors get a few good ideas on how to make on hold time more valuable.
New: Start A Script form. An easy to fill in form lets both existing clients and new customers request a new Easy On Hold production. Check boxes and drop down lists make the process quick. A confirmation email is sent upon submitting the form.
New: Diagrams and installation help. With each piece of equipment pictured, the new site shows a plug in diagram to help convey how on hold message players plug in to your phone system.
In the new utilities area in the upper right corner of each page, you'll find About, Contact, Support, Start New Script, MY ACCOUNT login. Tip: lots of product manuals, articles and links to helpful websites reside on the support page, along with a form for submitting a trouble ticket, should you ever want technical help with your music on hold system.
That's www.easyonhold.com. It's new, so check it out.
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