From FoxNews comes word that the music on hold on Capital Hill has changed once again.
"The music was changed during recess as a pilot program in an attempt to offer offices a choice of hold music," said CAO spokesman Jeff Ventura. "But based on the feedback we received, the old music was preferred and we reactivated it today."
Feeback! Uproar! Another case to be made for the power of the hold button.
Our local representative, Congressman Fred Upton, wrote a blistering letter to Beard on Friday. "We should proudly embrace our nation's patriotic songs, not callously shun them for elevator music," Upton said.
"Believe me, I was not at all happy with how this matter was handled," Upton wrote.
"Certainly we would prefer not to put those who contact our offices on hold; however with the high volume of calls we receive it is sometimes necessary," he added.
What callers hear on hold does make a difference, so choose wisely!
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